Does Your Endoscope Repair Company Have a Quality Assurance System in Place?
There are only a handful of endoscope repair companies in the world that are ISO 9001:2008 certified, and even fewer that have been in business as long as MER. For over 20 years the name Matlock Endoscopic has been synonymous with quality endoscope repair services, and Your Satisfaction has and always will be our number one priority.
ISO is the International Organization for Standardization and is the world’s largest developer and publisher of international standards. The ISO 9001:2008 standard provides a tried and tested framework for taking a systematic approach to managing the organization’s processes so that they consistently turn out product that satisfies customers’ expectations. ISO 9001 certification demonstrates the existence of an effective quality management system that satisfies the thoroughness of an independent, external audit and meets the internationally recognized Quality Management System (QMS) standards.
ISO 9001 certification by an accredited certification body further demonstrates Matlock Endoscopic’s long-standing commitment to quality, our customers, and a willingness to work towards improving efficiency.
Matlock Endoscopic’s superior quality system ensures that we are:
- Conducting 100 % quality control inspection on all completed repairs
- Complying with ISO 9001:2008
- Complying with international standards and other industry standards for quality inspection procedures.
- Having complete traceability for all instruments serviced.
- Dedicated to your satisfaction.