Quality

Quality Management

ISO is the International Organization for Standardization and is the world’s largest developer and publisher of international standards. The ISO 9001:2015 standard provides a tried and tested framework for taking a systematic approach to managing the organization’s processes so that they consistently turn out product that satisfies customers’ expectations.

ISO 9001 certification demonstrates the existence of an effective quality management system that satisfies the thoroughness of an independent, external audit and meets the internationally recognized Quality Management System (QMS) standards.

Building Relationships with Suppliers

Matlock Endoscopic is committed to providing services that meet or exceed our customer expectations. Our vision is to build a relationship with our suppliers and customers to ensure quality is never compromised. Therefore, we strive for 100% customer satisfaction through continual review and improvement of our quality management system.